Last updated: January 6th, 2020
Viva-Website Ltd. (“Viva-Website”, “We”, “Us”, or “Our”) is committed to safeguarding your privacy and ensuring that you continue to trust Us with Your personal information.
Customarily, We collect personal information directly from you (contact data, payment details, delivery details, etc.). We will always inform You what personal information is mandatory when placing an order.
Information We Collect
As Our client, You provide Us with contact data (such as Your name, surname, postal or email address, phone number), transaction details (such as information about the services or products You purchase, credit card details, renewal options), and geo-location data when relevant.
Even if You are not a direct client, You may provide Us with contact data, for example when You sign up to our newsletters or request information from us.
We may interact with You:
(a) online,
(b) offline, or
(c) through online targeted content (such as advertisements) that We or Our service providers display to You via third-party websites or applications.
In specific cases, We may collect information automatically (such as IP address, browser type, operating system, mobile device identifiers, and referring URLs) through cookies or similar technologies.
Use of Personal Information
We collect and process Your personal information only for specific purposes, such as:
- Processing and completing your order.
- Managing payments and invoicing.
- Providing hosting and web development services.
- Delivering purchased products or services.
- Fraud prevention and security improvements.
- Providing technical and customer support.
- Informing you of product updates, offers, or other relevant communications (if you opted in).
- Improving usability and user experience on our website.
- Complying with legal obligations.
Sharing of Personal Information
We may share your personal information with:
- Affiliates and partners for legitimate business purposes.
- Service providers or contractors engaged to perform services on our behalf (e.g., hosting, payment processing).
- Public authorities when required by law.
We will never sell your data. Sharing is strictly limited to the purposes described above.
Data Subject Rights
You have the right to:
- Access, rectify, or request deletion of your personal information.
- Restrict or object to its processing.
- Withdraw any consent provided.
- Opt out of cookies, marketing communications, or data analysis.
- Receive a copy of your data or request its transfer to another provider.
Requests can be sent to or@viva-website.com. We will respond within the legally required timeframe (usually within 30 days).
Data Security & Retention
We use industry-standard security measures (including SSL encryption, firewalls, and PCI DSS-compliant processes) to protect your data.
We will only retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve potential disputes. When no longer needed, we will delete or anonymize your data securely.
Children’s Privacy
Our services are not intended for children under the age of 16 (EU residents). We do not knowingly collect personal data from children. If we discover such collection, we will promptly delete it.
International Transfers
Your personal information may be stored on servers in the EU, US, or other jurisdictions. In such cases, We ensure that adequate safeguards are in place to protect your information.
California Privacy Rights
For California residents, Viva-Website does not sell personal data. You have the right to:
- Know how your data is used.
- Access and receive a copy of your personal information.
- Request deletion of your data.
- Object to data sharing in accordance with California law.
Requests can be submitted to or@viva-website.com.
Changes to This Policy
Viva-Website reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.
Contact Us
If You have any questions, requests, or complaints regarding this Privacy Policy, please contact us at:
📧 or@viva-website.com
